Refund policy

RETURNS & EXCHANGES

We take pride in offering authentic beauty products that meet the highest standards of quality.

For hygiene and safety reasons, we cannot accept returns or exchanges for used or opened products, including lashes, nails, cosmetics, and skincare.

However, we understand that mistakes can happen.
If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery at info@gudosgallery.com or via WhatsApp.

When reaching out, please provide:

●      Your order number

●      Photos of the damaged or incorrect product

●      A short description of the issue

Once verified, we’ll gladly offer:

●      A replacement item, or

●      A store credit or refund, depending on availability

All returns must be in original packaging, unused, and unopened to qualify for a replacement or credit.

Your happiness is important to us — we’ll do our best to make things right! 💖